Course Description

Today, the organizations with the most significant competitive advantage are those that create an inclusive environment that makes the most of their people’s diverse experiences, ideas, and talents. 

Course Outline

Valuing differences gives people practical skills and tools for exploring others’ unique perspectives, understanding and leveraging people’s inherent differences, challenging devaluing behavior, and creating an environment in which people’s differences are respected and utilized. 

  • Introduction: Learners complete a Styles, Abilities, and Motivations (SAMs) profile as prework. They review the SAM concept and complete an activity that illustrates how people have diverse styles and that there is value in the unique approaches and perspectives people bring to their jobs.
  • Exploring Differences: Learners, working in teams, use their own SAM profile to explore the value and challenges that varying styles, abilities, and motivations bring to the workplace. Recognizing that others’ SAM profile may be hard to uncover, learners identify opportunities to explore differences in the workplace.
  • Nurturing Differences: Learners watch video segments that illustrate the negative impact of failing to cultivate differences. They learn how the Key Principles can help nurture differences. Learners’ skill at using the Key Principles to nurture differences is tested in a quiz-show style game that asks them to answer “what would you say” follow-up questions.
  • Leveraging Differences: Learners, working in teams, create several ideas for making the most of people’s various SAMs in response to a fictional valuing diversity initiative. Members of each group divide the team roles among themselves based on their own SAMs. Learners identify opportunities to leverage the SAMs of teammates and partners in the workplace.
  • A Plan for Valuing Differences: Learners identify specific things they will stop, start, and continue doing to value differences in the workplace.

Learner Outcomes

At the end of this program, learners will be able to:  

  • Contribute their unique styles, abilities, and motivations to ensure the success of their work group and organization
  • Encourage others to contribute their unique styles, abilities, and motivations
  • Work more collaboratively and productively with people who have a variety of styles, abilities, and motivations
  • Leverage the talents of their coworkers to achieve better results
  • Contribute to a climate in which people's differences are respected and utilized


Learn about more leadership development topics here


It is suggested that participants complete Communication: Connect through Conversations prior to taking this course.

Accrediting Associations

Applies Towards the Following Certificates

Enroll Now - Select a section to enroll in
Virtual: Instructor Led
3:00PM to 7:00PM
Nov 06, 2023
Schedule and Location
Contact Hours
Delivery Options
Course Fee(s)
MGT662 non-credit $595.00
Section Notes

Enrollment Deadline is Monday, October 30, 2023, at 5:00 PM CST. Beyond this date, please call 314-935-4444 to register.

THIS IS A VIRTUAL COURSE--Attendee can participate from a location of their choosing. The live instructor teaches the course and provides the opportunity for remote attendees to participate in discusses and exercises with both in-person and remote attendees. Some courses involve hands-on activities and labs. These activities are performed via a secure cloud-accessible environment. Live online courses are through Zoom; Video camera, microphone and speakers are necessary to participate in this class.


A full refund will be given when a registrant cancels more than five (5) business days prior to the start of the class. Cancellations received within 5 business days of the start of the class and no-shows will be billed in full. Another person may be substituted at any time at no additional charge. 
A request to transfer a class to a future date can only occur if the request is more than 5 business days prior to the start of class.  Otherwise, the request will be considered a cancellation and the policy will apply.

Accrediting Associations
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