Course Description

Leaders are the significant influencers of innovation for every organization.

Frontline leaders manage individual contributors and are the conduit for up-to-date knowledge, business challenges, and information about your customers. 

Course Outline

This course provides a practical approach, tools, and techniques to help leaders and their teams think differently about how they work and to help them generate new ideas that add value to your organization and y our customers. Leaders also learn what they can say and do to foster innovation within their teams. 

• Let’s Get Started: Learners participate in an engaging activity using their Course Prep depicting their customer’s experience with their product or service. Participants discuss the meaning of innovation and are introduced to four fostering innovation practices.
• Spark Inquiry: Facilitator explains the first fostering innovation practice, Spark Inquiry, and learners use a tool that presents thought-provoking questions related to the innovation actions of this method. With a partner, learners identify an innovation opportunity. In table teams, one innovation opportunity is chosen to focus on for other activities.
• Generate New Ideas: Working in their teams, learners identify unusual sources of input for their ideas. Then, they use a tool to generate many ideas for their innovation opportunity. Facilitator introduces tools to help leaders identify which ideas to test and move forward. Teams select a promising idea related to their innovation opportunity.
• Test to Learn: Facilitator introduces the practice Test to Learn, and the importance of testing small parts. A well-known innovation example is used to explain the innovation actions for this practice. Teams draft a test goal and work on a primitive prototype on the part they chose to test. Facilitator explains how test outcomes can be used to enhance ideas.
• Take Action: Facilitator introduces the Take Action practice, focusing on the innovation action of communicating impact. Participants learn about the Golden Nugget technique for communicating impact and in their teams craft one for their innovative idea.
• Leaders Who Foster Innovation: Learners are introduced to the characteristics of leaders who foster innovation and compare them to success within the four practices. The facilitator then introduces three communication techniques leaders can use to manage ideas that are not ready to move forward. Participants watch and then discuss a video of a leader using the communication techniques as she works with the team on a new idea. Learners discuss their challenges in fostering innovation with their teams.

Learner Outcomes

At the end of this program, learners will be able to:  

• Help their teams contribute to business objectives when they:
  • Focus on innovation opportunities that will help their customers meet their objectives
  • Build robust, innovative ideas that consider many perspectives
  • Learn and benefit from both success and failure
  • Work together to advocate for the innovation and ensure that valuable new ideas are not lost
• Enhance their contributions as a leader by fostering innovation with their team

Notes

Recommendations

Accrediting Associations

• HRCI 3.5 PDC
• SHRM 3.5 PDC

Applies Towards the Following Certificates

• Advanced Technical Leadership Certification : Advanced Technical Leadership Certificate